There’s a lot of misinformation surrounding the idea and execution of business process automation. It doesn’t, in fact, meaning replacing people with autonomous robots. And it doesn’t mean mindless automation without structure, system and monitoring of value and ROI.
Consider tedious, repetitive tasks, where boredom and tuning out might result in erroneous set-up, distribution and management. Business process automation is designed to keep that from happening, while opening up your employees to spend their time on tasks and duties that celebrate and value their specific skillsets.
Business Process Automation: A Quick Definition
In brief, business process automation is the practice of applying technology to replace manual entries and repetitive efforts that are basically busywork. Repetitive efforts sometimes result in mistakes being made when the human repeating those steps gets interrupted or tunes out.
Automating these repetitive, manual processes creates more time for your employees to spend on more valuable processes and duties.
It’s About Redirection, Not Replacement!
Far from replacing the humans who make up your workforce, smart process automation allows your employees to focus on more important tasks, which require their very human nature to handle correctly.
While those repetitive tasks are certainly important, they don’t make the most of the special skills each of your employees certainly has. Busy work can dampen employee enthusiasm. Doing the same old same old, isn’t innovative and doesn’t inspire your employees to share ideas which might better your business.
Employees want to feel like their time spent working actually betters the business. They want to feel like they’re part of a team, valued for creativity and ideas. Busy work takes time. Time which might better spend collaborating or brainstorming.
With More Time Your Employees Can …
Your sales team should be spending time on sales, right? Not on entering new leads into your CRM. Your HR manager can implement new training programs, rather than slogging through vacation requests. Your engineers and developers can dive into projects, rather than wonder when work orders are going to be sent. And so much more.
Smart process automation means making better use of time. We only have so many hours in the workday and workweek. Spending those limited hours on busy work doesn’t make sounds business sense.
When your employees get to work on the tasks and duties which make them feel valuable, it’s a win-win. Employees who feel valued, who feel important, are more productive. They’re also more willing to share ideas and are more interested in collaborative efforts. All of which benefit the smart business owner.
Business process automation can create time by automating a long list of repetitive daily tasks. Including:
- Invoice processing
- Delivery and purchase of work orders
- HR requests
- Helpdesk support
- Data backups
- Time and task tracking
- and MUCH more
Business Process Automation Manages Your MOST IMPORTANT Business Asset!
What is that asset? Time! There are only twenty-four hours in a day. Eight hours in a given workday. Time can’t be manufactured, but it can be managed. Using time wisely and to its greatest benefit is what makes a business successful. Intelligent automation frees up some of that limited time.